Unpicking the links between psychological and physical safety

first_imgRelated posts: Previous Article Next Article Mental ill health accounted for more than half of sickness absence in last yearA total of 38.8 million working days were lost because of work-related illness and workplace injury in 2019/20, with more… Psychological safety, such as being free of a bullying boss, is important for an effective workplace climate. Image: Shutterstock It is well recognised that feeling supported and safe psychologically can enhance individual and team performance in the workplace. But it is also important for generating and sustaining a positive physical safety culture, writes Deborah Hulme.Why is there so much interest nowadays among employers in psychological safety, and what is its interplay with physical safety? It is certainly true that there is currently much interest in psychological safety, a concept that in reality has been around since 1965, when it was first introduced by Schein and Bennis.About the authorDeborah Hulme is founder Minerva Engagement* and the Neuroleader Academy, which specialises in applying social cognitive neuroscience learnings to business.Since then there has been a growing body of research, including the influential paper, Psychological Safety and Learning Behaviours in Teams (1999) written by Harvard University professor Dr Amy Edmondson.However, the concept of psychological safety only really began to gain traction within the business community over the past five years or so.This revival of interest in psychological safety is largely thanks to a study undertaken by Google’s project Aristotle that focused on what needed to be in place to create a consistently high-performing team.The study reviewed hundreds of academic studies, analysing more than 180 internal teams involving 37,000 employees over a period of two years.Its findings showed that, whilst there were common factors such as structure and clarity, meaning and impact, what mattered most was how the team worked together rather than who made up the team.Psychological safety and high performanceHowever, it was only when the findings from Dr Edmondson’s earlier research were incorporated into the study that the consistent thread across high-performing teams was identified, namely, psychological safety.Psychological safety is defined as the ability to speak up and participate in a group without fear of consequences. Felt by individuals, it is experienced in social situations and, thanks to scientific research, is now understood to be an essential component for trust, communication and collaboration as well as innovation, decision-making and problem-solving.Quite simply the more threatened we feel within our team or social group, the less likely we are to contribute our ideas, challenge the status quo or report that near miss or close call.We know from research emerging via neuroscience and neuropsychology that the human brain works to keep us safe above all else.We respond to threats (perceived or real) such as uncertainty, unexplained change, a bullying boss or a toxic team environment by keeping our heads down and avoiding confrontation.This is one of the reasons why psychological safety is considered important for an effective safety culture and a positive safety climate.Correlational studies report a strong link between psychological safety and willingness to report one’s errors and behaviours (Wright and Opiah, 2018). In essence, the less we speak up the more safety incidents go unidentified with the subsequent loss of learning that prevents ongoing repetition.Professor Dr J Groeneweg describes this new understanding as “The New Dawn of Safety” (GCE Risk, 2020). According to Groeneweg, we are moving from continual improvement through technology, culture and leadership into the importance of team.Where organisations and individuals function as collaborative, networked teams, working together to reduce risk, they generate the motivation and energy that encourages innovation and consistently high wellbeing and performance over time.His view is that within our organisations we are now around 96% safer than we were in the 1980s.Whilst he acknowledges this is a great leap forward, he also highlights that, as a consequence, the learning pool is much smaller than it once was.Therefore, if we are to continue to learn and improve what we do, Dr Groeneweg’s belief is that we need to learn from what we do exceptionally well, as much as we learn from what has gone wrong.He references the Red Bull Formula One pit crew who are always consistently fast, breaking their own records, as they safely send their car back out onto the track.Quality of teamwork and psychological safetyIn 2019 the Red Bull team’s fastest pit-stop, involving a team of around 22 people, was 1.82 seconds and they achieve this (or within a fraction of this) consistently over and over again. When questioned on how they do it, they put their success down to human performance not mechanical advantage; the trust that exists among the team members, accountability, openness as well as the dedication to practice and process.In other words, the quality of the teamwork being determined by the level of psychological safety that exists within the team.The important point Groeneweg is making here is that the level of trust and psychological safety within the Red Bull team means they learn as much from their mistakes as they do from their successes. That error is seen as a learning opportunity and a shared experience about what works and what doesn’t.Indeed, that learning from error is a collective responsibility, one that operates within an environment and culture that makes it safe to learn from mistakes, rather than being diminished because of them.Interestingly, we are now seeing industry level responses emerging that support and encourage this thinking, including:The new ISO standard, ISO: 45003 has a focus on psychosocial risk and, embedded within this is, the importance of psychological safety at work. Launching in 2021 it will complement the well-established standard ISO:45001 for Occupational Health & Safety. (ISO/DIS 45003, 2020).A letter published recently in The Times from 33 leading organisations (Unilever, global banks, energy companies, the CBI and others) emphasised the importance of prioritising psychological safety, as well as physical safety (Gosden, 2020).RSSB, the Railway Standards Board, is currently developing wellbeing KPIs for the rail industry (RSSB home page, 2020).Whilst the focus is certainly shifting, it is not an easy ask. It is not enough for managers to say, “my door is always open”, “we are listening”, “there are no mistakes just learning opportunities”.In fact, research suggests that psychological safety does not necessarily emerge even as a product of a positive safety climate. Principally because, it’s a property of “team”, influenced to a large extent by the mindset, behaviours and energy of whoever is leading the team.Leaders and managers play a critical role in creating a psychologically safe environment by setting out the vision, values and modelling the way.For example, by avoiding negative reactions to error reports and evading initiatives such as zero accident programmes, which may, un-intentionally, undermine reporting behaviour. Effective safety structure, process, messaging and governance are all essential; however, impact is hindered if displayed leadership behaviours are not aligned.The line manager/leader/team relationships are crucial to continued safety improvement. Fortunately, we now have the intelligence, frameworks and the measurement tools to support and develop leadership understanding and capability.Through data, guidance and targeted interventions we can extend existing skills and capabilities as we work our way towards Red Bull levels of consistent high performance.*Minerva Engagement is a strategic people consultancy focused on the relationship between psychological safety, wellbeing and performance. For any OH practitioners wanting to find out more, please email [email protected] A and Lei Z (2014). “Psychological Safety: The History, Renaissance, And Future Of An Interpersonal Construct”. Annual Review of Organizational Psychology and Organizational Behavior, vol 1:23-43. Available online at https://www.annualreviews.org/doi/full/10.1146/annurev-orgpsych-031413-091305Edmondson A (1999). “Psychological Safety and Learning Behavior in Work Teams”. Administrative Science Quarterly, 44(2), p.350.Gosden E (2020). “Mental Health ‘Is A Priority’”. The Times. Available online at: https://www.thetimes.co.uk/article/mental-health-is-a-priority-lfd27dr3bWright M and Opiah S (2020). “Literature review: the relationship between psychological safety, human performance and HSE performance”. Greenstreet Berman. Available online at https://heartsandminds.energyinst.org/__data/assets/pdf_file/0007/648484/Literature-review-the-relationship-between-psychological-safety,-human-performance-and-HSE-performance.pdfISO/DIS 45003. Occupational health and safety management — Psychological health and safety at work : managing psychosocial risks — Guidelines. ISO, https://www.iso.org/standard/64283.htmlKnowles M (1967). “Personal and organizational change through group methods: the laboratory approach”. Within Adult Education, by Edgar H Schein and Warren G Bennis, New York: John Wiley & Son, 1965. 17(2), pp.126-128.Groeneweg D J (2020). “Psychological Safety within Formula 1. CGE Risk”, Connected by Risk Seminar, 24 September, 2020. Available online at: https://www.youtube.com/watch?v=brITLSki5wM&feature=youtu.be“re:Work” withgoogle.com 2020. Re:Work. Available online at https://rework.withgoogle.com/print/guides/5721312655835136/The RSSB: what we do, latest updates (2020). Available online at https://www.rssb.co.uk/en/what-we-do/insights-and-news/newsWildner M (2000). “Aristotle and the human genome project”. The Lancet, 356(9238), p.1360. Why Covid-19 is an opportunity to rethink wellbeing within constructionThe construction sector faced major workplace health, safety and wellbeing challenges even before the logistical and financial problems generated by…center_img No comments yet. Leave a Reply Click here to cancel reply.Comment Name (required) Email (will not be published) (required) Website Unpicking the links between psychological and physical safetyOn 7 May 2021 in Mental health conditions, Sickness absence management, Occupational Health, Bullying and harassment, Personnel Today, Occupational psychology, Organisational psychology, Performance management Firms should have legal duty to protect night workers’ health, says Co-opThe Co-op has launched a nightshift workers’ health and wellbeing ‘manifesto’ in Parliament, which has called for employers to be…last_img read more

Lettuce & Main Squeeze Members, Top Chef Winner, & Neuroscientist Get Down At Cannabis-Infused Feast [Video]

first_imgWith Thanksgiving around the corner, The Dankquet might just be the newest thing that Coloradans have to be thankful for. But next time, we’ll need a bigger guest list! To stay up to date with future events from the guys at LOOPR follow them on Instagram and Facebook and check out their daily Bud Crawls on their cannabis friendly party bus on LOOPR’s website. It’s no secret that living in Colorado comes with an impressively long list of benefits: you have Red Rocks in your backyard, one of the most incredible live music scenes in the country, wintertime in the mountains, and (of course) legal cannabis just about everywhere you look. With all the things that the Mile High City already has going for it, maybe it’s not too surprising that every so often, an idea jumps out that makes you pause and go “YES”. Well, it looks like the guys at LOOPR got it down pretty perfectly with “The Dankquet”—the answer to the timeless question of what would happen if you put a bunch of our favorite musicians, a Top Chef winner, a neuroscientist, and a handful of our friends together for a cannabis-infused feast? The answer, of course, is one damn incredible evening.Lettuce Announces 2018 Headlining TourLettuce Reinterprets Miles Davis In New Live Album “Witches Stew”The first ever installment of The Dankquet features L4LM favorites Adam Deitch and Erick “Jesus” Coomes from Lettuce and Corey Frye from The Main Squeeze alongside Top Chef winner Hosea Rosenberg and some of the leading minds in the cannabis industry. As guests worked their way through a variety of infused courses like the “Lettuce Turnip The Beet” salad, escargot with arugula pesto, applewood smoked ahi, Chilean sea bass with Thai citrus dope sauce, and caramel chocolate s’mores, the group talked about everything from the importance of proper dosing when it comes to edibles to how they find inspiration in their craft through cannabis. Check out the recap video below and excuse us while we daydream for a minute…last_img read more

Georgia Organics Conference

first_imgWith demand rising for organic produce and the industry growing to meet the need, the Georgia Organics Conference is a pivotal event for educating organic growers in Georgia and throughout the South.Organic agriculture has increased in the U.S. by about 10 percent per year over the last 15 years, according to Juan Carlos Diaz-Perez, a University of Georgia scientist in the College of Agricultural and Environmental Sciences. It is likely that the increase in consumer demand for certified-organic produce has led some of Georgia’s larger growers to dedicate part of their land to growing certified-organic crops, said Julia Gaskin, UGA sustainable agriculture coordinator.The Georgia Organics Conference, set for Feb. 8-9, 2019 at the UGA Tifton Campus Conference Center, is an important event for farmers and others interested in organic agriculture, according to Diaz-Perez.“It has a regional impact beyond the Georgia borders,” he said.Along with UGA research entomologist Jason Schmidt, Diaz-Perez, who specializes in vegetables and plasticulture, will present at the conference and share some of his research from the two certified-organic acres on the UGA Tifton campus.“I will be showing my organic research plot at the (UGA-Tifton) Hort Hill farm. I’ll also talk about research on high-tunnel production for vegetables like tomato, lettuce and spinach, as well as organic fertilization and utilization of cover crops,” he said.Event sessions, workshops and field trips to farms in south Georgia will be offered for conference attendees during the two-day event. Gaskin, along with UGA postdoctoral research associate Kate Cassity-Duffey and organic farmer Daniel Parson, will discuss nitrogen fertility management in organic production systems.“Nitrogen is the nutrient needed most by crops and it can be complicated to provide enough for good yields without overapplication, which can cause environmental problems and crops to be more susceptible to pest attacks,” Gaskin said. “We will also talk about how to integrate organic fertilizers, cover crops and other soil-building techniques into your nitrogen management plan.”Vanessa Shonkwiler, a public service assistant in UGA’s Center for Agribusiness and Economic Development, will share marketing tips on how farmers can expand their brands and stories.For a full list of speakers or to register for the Georgia Organics Conference, visit conference.georgiaorganics.org.Full scholarships are available for Georgia Organics members. To become a member, see georgiaorganics.org/become-a-member-today/membership, and to apply for a scholarship, see conference.georgiaorganics.org/scholarships.Students interested in volunteering for one day at the conference can receive a free pass to the conference for the second day. Those interested can email [email protected] for more information. Class credits may also be available.last_img read more

Additions and subtractions in your workforce

first_img ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr I think it is out of paper, I said.The American Airlines employee looked confused.I was trying to check a bag. The new system requires you to tag your own bag, but the machine seemed to be out of the “sticker paper.” A receipt told me to talk to a gate agent.But the gate agent didn’t seem to want to help. He told me to go back and try again. So I did. Same result. He rolled his eyes once or twice. He was convinced that I didn’t want to use the self-service system, even though I tried to explain that I already had.Frustrated with me, he passed me off to a colleague. She figured out the problem. The machine was out of paper.  So she helped me tag my bag.So I was shaking my head in disbelief. It was going to be one of those days of air travel. continue reading »last_img read more

Continue to protect against “holiday scams” beyond the holiday season!

first_img continue reading » Consumer scams, transaction risks and loan application fraud attempts ramp up during this purchase-heavy time of year. However, these crimes are sure to continue long after the holidays.As the holiday season comes to a close and the New Year approaches, it is important your financial institution stays alert to these fraud threats, while continuing to put fraud education in front of your employees and account holders.Review and share the following holiday-related scam education, to keep the season merry and bright for you and your consumers – during the holidays and beyond! 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Booking.com: The focus is on eco-accommodation and sustainability

first_imgOn the occasion of Earth Day on April 22, Booking.com, published a new report with the results of its annual survey on sustainable travel. Applications in practice “As the world’s leading travel platform, we are constantly looking for ways to improve our platform – from accommodation and experiences to transportation, we are constantly exploring different ways to display information and support our clients in making sustainable decisions”They point out from Booking.com Difficulties with sustainable travel The results of the research also show that travelers would have a greater motivation to go on sustainable travel if there were some monetary incentives such as tax relief when choosing environmentally friendly accommodation (46%). In second place of the desired initiatives is the possibility of filtering sustainable and environmentally friendly accommodation on the website for booking accommodation (45%). The report also reveals what obstacles travelers often face when making sustainable travel decisions: 37% of global travelers agree with the statement that they do not know how to make their trip more sustainable34% of global travelers agree with the statement that although there is an offer of sustainable travel, other sui m options are still more attractive36% of global travelers cannot afford the additional costs of sustainable travel34% of global travelers claim that the plans they have prevent them from making sustainable decisions34% of global travelers think that destinations with sustainable travel are less attractive than others50% of global travelers know what they need to do to make sustainable travel decisions The survey shows that nearly three-quarters of travelers (72%) believe that people need to move now and make sustainable decisions to save the planet for future generations. Although the results are somewhat consistent among respondents of different ages, almost three-quarters of respondents between the ages of 46 and 55 (74%) are convinced that this is necessary, and the same opinion is shared by 71% of so-called millennials.  However, when it comes to recognizing environmentally friendly accommodation, almost three quarters (72%) of travelers worldwide said they were not familiar with the labels of sustainable accommodation, while slightly more than a third of passengers (37%) thought that the introduction of an international standard to identify environmentally friendly accommodation facilities encouraged more sustainable travel. Also, 62% of travelers would feel better on the trip if they knew their accommodation was environmentally friendly. When it comes to travel experiences, more than half of travelers around the world (52%) say they change their habits while traveling, making sustainable decisions like walking, biking and hiking whenever possible. Also, 68% of respondents want the money they spend during the trip to be returned to the local community. Nearly three-quarters of the world’s travelers (72%) are looking for authentic experiences that represent local cultures, while two-fifths of travelers (41%) want travel agencies to start giving advice on how to make sustainable travel decisions. On the other hand, 56% of respondents said they would be willing to reduce their carbon footprint when choosing accommodation when possible. So the focus is on eco-accommodation and sustainability, and it will booking.com stand out, while you will have a competitive advantage. The first opportunity for a great promotion is on the occasion of Earth Day on April 22, when you can highlight your examples of sustainability and invite your guests to your accommodation. Eco-accommodation Travelers believe that travel agencies play an important role: 71% of travelers believe that travel agencies should offer their clients more sustainable travel. On the other hand, almost half of travelers worldwide (46%) admit that it would be harder for them to make sustainable decisions on holiday than in everyday life. Nearly a third of travelers worldwide (31%) find that holidays are a special time and that they do not want to think about sustainability during their holidays. In line with travelers ’intentions to make more sustainable travel decisions, sustainable travel is becoming increasingly popular. Nearly three-quarters of the world’s passengers (73%) intend to stay in environmentally friendly accommodation facilities at least once this year. The number of such passengers in Booking.com’s survey has been on the rise for the fourth year in a row: 2016% in 62, 2017% in 65 and 2018% in 68. ** Also, 70% of passengers worldwide say that they are more likely to choose environmentally friendly accommodation, whether they are planning a sustainable trip or not. The views of travelers around the world come at the right time, taking into account special report published in 2018 by the UN Intergovernmental Panel on Climate Change (IPCC), which emphasizes that we have just over a decade left to limit global warming to 1,5 ° C above pre-industrial levels. revolution. After that, the risk of floods, droughts and extreme heat will significantly increase.last_img read more

Profile: Change on the table at MEPC

first_imgWould you like to read more?Register for free to finish this article.Sign up now for the following benefits:Four FREE articles of your choice per monthBreaking news, comment and analysis from industry experts as it happensChoose from our portfolio of email newsletters To access this article REGISTER NOWWould you like print copies, app and digital replica access too? SUBSCRIBE for as little as £5 per week.last_img

Lacking access to health facilities, 10 villagers in Maluku die from diarrhea

first_imgPuskemas Saumlaki reported the death of five villagers, three in Lermatang village, one in Wesawak and one in Bomaki.Meanwhile, Puskesmas Lorulun reported two deaths, namely in Atubul DA village and Arui Bab. Puskesmas Seira reported one death in Wermatang, while Puskesmas Adodo Molu reported the death of two residents of Nerkat village.Edwin went on to say that the deaths were believed to have been caused by a lack of access to a Puskesmas in the district. In some cases, diarrhea likely worsened the condition of villagers already suffering from other health problems, including lung disease, he added.Another cause of diarrhea, he added, was that many residents did not have access to toilets and their habit of defecating in the open made them prone to diseases. “We are handling it. Health workers were immediately deployed to villages that do not have health centers to give villagers a medical checkup,” Edwin said.The health workers treated villagers for diarrhea and also congenital diseases while disseminating information on how to live a healthier, more hygienic lifestyle.“So, it’s not just about treatments. A healthy lifestyle is also necessary to fight diarrhea,” Edwin said, adding that he had advised the villagers to get used to washing their hands with soap and wearing masks.Separately, Maluku Health Agency secretary Adonia Rerung regretted the late response of the Tanimbar Island Health Agency, saying that it should have immediately reported the case to the provincial agency.“I have reprimanded the [Tanimbar Island Health] Agency and told [officials] to immediately submit a report about the situation,” Adonia said, adding that he had also instructed the agency collect data on villagers that were still suffering from diarrhea. (syk)Topics : Ten villagers have died from diarrhea between Jan. 25 and the first week of February because of a lack of health facilities and unhealthy lifestyles, according to the Tanimbar Island Health Agency in Maluku.The agency’s head, Edwin Tomasoa said the findings were based on reports from a number of community health centers (Puskesmas) in Tanimbar Island regency.The 10 people came from seven villages, according to reports from four community health centers in various districts.last_img read more

Saudi Arabia to suspend international flights over virus

first_imgSaudi Arabia said Saturday it would suspend international flights for two weeks in response to the coronavirus outbreak.”The kingdom’s government decided to suspend international flights for two weeks [starting from Sunday March 15th] as part of its efforts to prevent the spread of #CoronaVirus,” the foreign ministry tweeted.The halt applies to all but “exceptional cases,” the official Saudi Press Agency said, quoting an official source in the interior ministry. Citizens and expatriates who are unable to return due to the suspension or who go into quarantine after returning will be granted an “exceptional official holiday,” it added.Saudi Arabia has recorded 86 cases of the virus so far, but no deaths, according to the health ministry.The kingdom had already halted flights to some countries and closed schools and universities as part of measures to contain the disease.Authorities have also suspended the “umrah” year-round pilgrimage to the Muslim holy cities of Mecca and Medina for fear of the virus spreading. Topics :last_img read more

Saudi opens haj registration for foreign residents

first_imgThe registration process will be open until Friday, it added.Saudi citizens will make up the remaining 30 percent of the pilgrims, with the ritual restricted to medical professionals and security personnel who have recovered from the virus, the ministry said.”They will be selected through the database of those who have recovered from the virus,” the ministry said in a statement carried by the official Saudi Press Agency.The pilgrims will be tested for coronavirus before arriving in the holy city of Mecca and are required to quarantine at home after the ritual, according to health officials. Saudi Arabia on Monday opened haj registration for foreign residents in the kingdom, saying they will make up 70 percent of the pilgrims after it scaled-back the annual ritual due to coronavirus.Saudi Arabia has said it will allow only around 1,000 pilgrims already present in the kingdom to participate in this year’s haj, scheduled for the end of July, a far cry from the 2.5 million who attended the five-day pilgrimage last year.Foreign residents, aged between 20 and 65 who have no previous health ailments such as diabetes and heart conditions, are allowed to register on https://localhaj.haj.gov.sa., the haj ministry said. Topics :center_img Last month, Saudi Arabia announced it would hold a “very limited” haj, a decision fraught with political and economic peril as it battles a coronavirus surge.The decision to exclude pilgrims arriving from outside Saudi Arabia is a first in the kingdom’s modern history and has sparked disappointment among Muslims worldwide, although many accepted it was necessary due to the health risks involved.Saudi Arabia has so far reported more than 213,000 coronavirus infections — the highest in the Gulf — and nearly 2,000 deaths.last_img read more